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Got a question about girlslife.com?

 

We have answers! 

 

A little confuzzled about the ins and outs of girlslife.com? No sweat, sweetie! We're here to help. On this page, we've compiled a big ol' list of the questions we're asked the most. Scroll through, and if ya don't find the help you need, ask us yourself. CLICK HERE to send us your question.

 

Table of Contents 

Profiles

Clubs

Advice Queens

Comments

Contests 

 

 

Profiles

Awesome site! How do I register?
Signing up for the new site is as easy as 1, 2, 3! First, log on to girlslife.com. At the top of the screen is the Login/Sign up box. If you’re not a registered user, click on Sign Up. Fill out the info box with your personalized username, super secret password, birthday and e-mail address. Once you’re registered, you can use one-click entry to enter to win pretty prezzies, give advice and comment on our clubs and advice queens pages and so much more!

Uh-oh, I forgot my password!
Don’t worry your pretty little head, girly. If you ever forget your password, simply find the “Forget Password?” link under the Login/Sign up box on the top of the page. Enter your username, click submit and your new password will be sent to your e-mail addy instantly. 

How do I change my password?
No sweat! If you don't like your password, username or accidentally provided the wrong e-mail, you can totally change it! First, log in with your old username and password. Once you're in, click on "Your Account" to pop up your profile. Here you can change and update all your info. To change your password click "I need to change my password" otherwise, click "Update my info!"

 

Can I change my username?

Nope. Once you register with a username, that's it, so make sure you heart it.

 

How do I create my profile? 
Simply fill in your answers next to each question! When you’re finished, click on “Save" and voila! You’re finished! 

Do I have to answer every question or give you my info? 

Nopers! Answer only the questions that you want, and provide only the info that you want to share. It’s up to you, girl. Now the only question is: To dish, or not to dish?
 
How do I get started with a Healthy You Profile?
Login with your Username and Password on Girlslife.com. Once you’re in, click on the “My Profile” button in the top right hand corner of your screen. This takes ya straight to your GL Profile. Under Profile Visibility, check the li’l box that says "I Want a Healthy You Profile." Can’t find it? It’s at the very top of your profile page. Got that squared away? Scroll down till you see the title Healthy You Profile. Then get to fillin’ it out!
 
Already logged in? Just click HERE

How do I get to my Healthy You journal?
Scroll down to the very bottom of the page and you’ll see an apple icon. Click on it and voila! You can keep track of all your healthy progress here. 
 
OK! So, I found my Healthy You journal...How do I update it and show the other GL girlies what I’ve been up to? 
Once you click on the apple icon, you’ll arrive to a page with a snazzy calendar. Under the calendar is a section where you can type in what kinda healthy stuff you did that day--how long you did it for and how ya felt. Hit save and come back tomorrow to jot down more!
 
A cool part about the calendar? You can click back and forth between days to see how far you’ve come. 
 

How do I choose my icon?

Choose an icon you think best represents your club’s theme from any free image website. The more unique, the better. And remember, no personal pics!

 

I’ve found my icon. Now what?
Save the image to your desktop or a folder that you can easily access. Next, click on “Browse” next to “Upload New Icon”. Locate your image where you previously saved it and then click on your image to select it. Be sure that the image is a square 100 x 100 pixels wide, or it might get smushed.
 

I uploaded my icon, but I got a GL logo instead. What gives?

If you’re seeing the GL logo, your icon was not approved. Double-check the following:

1. Make sure it’s not a personal pic.

2. Make sure it’s appropriate to share with all your fellow GL babes.

3. If you're not uploading a 100 x 100 image, make sure the file size isn't too large (think under 50k).
 
 
 
 
How do I make a club?

It’s as easy as 1-2-3!

Step 1: Become a registered member of Girlslife.com. Not a member? CLICK HERE.

Step 2: Fill out the form HERE. Be sure to answer all the starred questions. Once you’ve perfected your club name, drafted your description and selected your officers, click ‘submit’ for it to then be approved by our site moderators.Please note: you won’t be able to change your club name after mod approval, so be sure it’s one you can live with!

Step 3: Now use the Invite Someone button to invite all your fellow GL babes to join!

Why can’t I change my club’s name after I’ve created it?

Sorry, but your club name is set in stone after you’ve created it (so that other users can find it easily), so be sure to pick a good one! 


How many clubs can I make?

Each Girlslife.com user can create five clubs and five advice queen pages (Stay tuned for those: Coming soon!), but you can become a member of as many different clubs as you want. 

 

What can I do as club creator?

You’re the reigning queen of your club! You alone have the ability to update your club description and assign officers roles and, like the officers, you can post status updates for all your minions members to see.

 

What's a club officer and what do they do?

Club officers are the girls who help you run your club. Officers can post status updates about what’s going on in the club, but aren’t able to update any of the club’s information.

 

How do I update my club's info and post a status update?

After your club has been approved by our mods, you can update your club by clicking on the 'Edit' button next to the 'Invite Someone' button. Clicking 'Edit' will take you to the club update form, where you can change your club's description and your officers' names and titles (but not your club name!). Once you've finished making your changes, click the 'Update Club' button to save them and make them go live. If you want to save your progress but not make your changes live just yet, click 'Approve and Save' and continue working.

I already have a club that I created on my profile page. How do I transfer it over?

So you got a head start? Read all our tips on how to transfer over your club HERE. 

 

How do I choose my icon?

Choose an icon you think best represents your club’s theme from any free image website. The more unique, the better. And remember, no personal pics!

 

I’ve found my icon. Now what?

Save the image to your desktop or a folder that you can easily access. Next, click on “Browse” next to “Upload New Icon”. Locate your image where you previously saved it and then click on your image to select it. Be sure that the image is a square 100 x 100 pixels wide, or it might get smushed.

 

I uploaded my icon, but I got a GL logo instead. What gives?

If you’re seeing the GL logo, your icon was not approved. Double-check the following:

1. Make sure it’s not a personal pic.

2. Make sure it’s appropriate to share with all your fellow GL babes.

3. If you're not uploading a 100 x 100 image, make sure the file size isn't too large (think under 50k).

 

What are tags and how do I use them?

Tags make it easy for us to organize all the fab clubs on Girlslife.com. Tags work like categories: You can select up to four different tags that fit your club. Make sure that the first tag you select (with the red star) is the tag that most accurately represents your club, since we'll use this tag to primarily sort your club. (i.e., if your club is called "Fashion for Less", your first tag should be 'Fashion/Shopping'.) The order of the other tags you select (tags 2 through 4) doesn't matter. Happy tagging!

 

How do I get my club featured in GL’s Club of the Day box?

By creating a new club and submitting it for moderation, you will automatically be in the running for GL’s Club of the Day title. These are pulled randomly so everyone gets a fair chance to be Club of the Day!

 

Why won’t my club show up immediately?

We’ve got awesome site moderators who read through each club’s description and comments to check for personal info and inappropriate language to keep our site safe and friendly. Check back in a little while and your club will show up soon.

 

How do I get more members?

Check out this page for tips on how to grow your club.

 

This person is annoying me. Can I delete members?

To keep things fair and welcoming to all users, not even the club creator has the ability to delete members. If you’re having trouble with one of yours, you can report that user’s comments or notify a mod.

 

This comment is inappropriate. Can I delete comments?

If there is an abusive or inappropriate comment left on your club homepage, your first step of action should be to immediately notify a mod. Club creators do have the ability to delete inappropriate comments–but please do not abuse this privilege.
 
How do I transfer a club I already made on my profile?

So you beat us to the punch and already have a super sweet club? Be sure to take advantage of our new format by transferring over your club’s motto and all of your loyal followers. Read on for the how-to:

 

Step 1: Create a club by filling out the form on this page. Be sure to answer all the starred questions. Once you’ve perfected your club name, drafted your description and selected your officers, click ‘submit’ for it to then be approved by our site moderators. You may want to keep the same club name that you have now, to prevent any confusion. Please note: you won’t be able to change your club name after mod approval, so be sure it’s one you can live with!

Step 2: Once your club is approved, your first status update should be one notifying your old members that this is your new and improved club location.

Step 3: Click the ‘Invite Someone’ button and enter the usernames of your previous followers to make sure they get the message.

Step 4: On your profile page, be sure to include the new link of your club’s homepage, and ask everyone to take part in the discussion over there.
 
How do I delete my club?
Having a club is a big responsibility. If it’s not something you are able to maintain any longer, why not ask another officer or member to take over? As the club owner, you can change it to be someone else's club easily. So why not pass the torch and keep the fun happening for all your faithful members?
To transfer ownership of a club, click HERE.
Once you've entered the new club president's name, save your changes. Finished? Now all of the club owner's rights and responsibilities are transferred to her. 
Really need to let it go? E-mail jossie@girlslife.com and explain your reasoning, and we’ll delete it for you.
 

How do I join a club?

Here’s how to make tons of new friends who are into the same cool stuff you are in under five minutes.

Step 1: Become a registered member of Girlslife.com. Not a member? CLICK HERE.

Step 2: CLICK HERE and find a club you’d like to join. Clicking on a club’s icon or title will take you to that club’s homepage.

Step 3: Once on the club’s homepage, on the right hand side you’ll see a button that says ‘Become a Member’. Click this button to automatically join the club—that’s it!

Step 4: Start having fun by posting comments on the club’s status updates, which is how you’ll find out about all the cool stuff the club is doing. You can invite friends to join that club, too!

 

How can I see other people’s clubs?

Want to join the same club as one of your besties? Just click on her name or icon right by her comments (it’s hyperlinked) and check out the ‘My Clubs’ box on her profile.

 

I think my friend would really love this club. How do I tell her?

If you’re already a member of that club, you can click the ‘Invite Someone’ button to invite that person to become a member, as well.

 

Can club members post status updates? 

Nope, only club owners and officers have the right to post status updates for their clubs. (Hey, there's gotta be some rules, right?) But you do have the ability to post comments in response to the club’s status updates to continue the discussion (which non-members can’t do).

 

How do I access my clubs?

You can access your clubs (both those you’ve created and those you’re a member of) in one of two ways:
1. Check the ‘My Clubs’ box on your profile

2. Use the ‘My Clubs’ navigation box on the left-hand side of any page on Girlslife.com.

 

How do I delete my membership?

To delete or cancel your club membership, click the ‘Leave Club’ button on the club page. You will no longer be a member of this club, meaning that you won’t be able to post comments on the club wall.

   


Advice Queens

 

How do I make an Advice Queen club?

It’s as easy as 1-2-3!

Step 1: Become a registered member of Girlslife.com. Not a member? CLICK HERE.

Step 2: Fill out the form HERE. Be sure to answer all the starred questions. Your Advice Queen name will automatically be your username. Once you’ve perfected your description and selected your tags (remember, the first tag you choose is how you will be sorted—so make sure it’s applicable!), click ‘submit’ and wait to be approved by our site moderators.

Step 3: Now use the Recommend button to give a shout out to all your fellow GL babes!

 

Why can’t I create a name for my Advice Queen club?
We want your Advice Queen club name to link directly to your awesome profile page—girls getting advice from you should be able to learn more about you, right?
 

How many Advice Queen clubs can I make?

Each Girlslife.com user can create only one Advice Queen page, but up to five clubs. And of course, you can become a member or a fan of as many different clubs and Advice Queen pages as you want!
 

What can I do as an Advice Queen?

You’re the reigning queen of your club. You alone have the ability to update your club description and post status updates for all your loyal fans to follow. You can also directly respond to questions and give advice to other users on your club page.
 

How do I update my club's info and post a status update?

After your club has been approved by our mods, you can update your club by clicking on the 'Edit' button next to the ‘Recommend’ button. Clicking 'Edit' will take you to the club update form, where you can change your description. Once you've finished making your changes, click the 'Update Club' button to save them and make them go live. If you want to save your progress but not make your changes live just yet, click 'Approve and Save' and continue working.
 

How do I choose my icon?

Choose an icon you think best represents your club’s theme from any free image website. The more unique, the better. And remember, no personal pics!

 

I’ve found my icon. Now what?
Save the image to your desktop or a folder that you can easily access. Next, click on “Browse” next to “Upload New Icon”. Locate your image where you previously saved it and then click on your image to select it. Be sure that the image is a square 100 x 100 pixels wide, or it might get smushed.
 

I uploaded my icon, but I got a GL logo instead. What gives?

If you’re seeing the GL logo, your icon was not approved. Double-check the following:

1. Make sure it’s not a personal pic.

2. Make sure it’s appropriate to share with all your fellow GL babes.

3. If you're not uploading a 100 x 100 image, make sure the file size isn't too large (think under 50k).
 

What are tags and how do I use them?

Tags make it easy for us to organize all the fab Advice Queens on Girlslife.com. Tags work like categories: You can select up to four different tags that fit you. Make sure that the first tag you select (with the red star) is the tag that most accurately represents you, since we'll use this tag to primarily sort your club. (i.e., if you’ll be giving advice on fashion, your first tag should be ‘Fashion/Shopping’.) The order of the other tags you select (tags 2 through 4) doesn't matter. Happy tagging!
 

How do I get featured in GL’s Advice Queen of the Day box?

By creating a new Advice Queen club and submitting it for moderation, you will automatically be in the running for GL’s Advice Queen of the Day title. These are pulled randomly so everyone gets a fair chance to be Advice Queen of the Day!
 

Why won’t I show up immediately?

We’ve got awesome site moderators who read through each Advice Queen’s description and comments to check for personal info and inappropriate language to keep our site safe and friendly. Check back in a little while and your club will show up soon.
 

How do I get more girls to ask me for advice?

Check out this page for tips on how to grow your Advice Queen club.
 

This person is annoying me. Can I delete fans?

To keep things fair and welcoming to all users, not even the Advice Queen has the ability to delete fans. If you’re having trouble with one of yours, you can report that user’s comments or notify a mod.
 

This comment/question is inappropriate. Can I delete comments/questions?

If there is an abusive or inappropriate comment left on your club homepage, your first step of action should be to immediately notify a mod. Club creators do have the ability to delete inappropriate comments–but please do not abuse this privilege.

 

Hey, I already give advice on my profile, now what?
So you beat us to the punch? Be sure to take advantage of our new format by transferring over all of your loyal followers. Read on for the how-to:
Step 1: Create an Advice Queen club by filling out the form on this page (link to Create an Advice Queen club page). Be sure to answer all the starred questions. Your club name will automatically be your username. Once you’ve perfected your description and selected your tags (remember, the first tag you choose is how your club will be sorted—so make sure it’s applicable!), click ‘submit’ for your new club to be approved by our site moderators.
Step 2: Once your club is approved, your first status update should be one notifying your old followers that this is your new and improved club location.
Step 3: Click the ‘Recommend’ button and enter the usernames of your previous followers to make sure they get the message.

Step 4: On your profile page, be sure to include the new link of your club’s homepage, and ask everyone to take part in the discussion over there.

 

How do I delete my page?

Being an Advice Queen is a big responsibility so when it comes to starting or stopping being an advice queen, really think it over carefully. Really need to let it go? E-mail jossie@girlslife.com and we’ll delete it for you.

 

How do I become a fan of an Advice Queen?

Here’s how to keep updated on all your advice gurus.

Step 1: Become a registered member of Girlslife.com. Not a member? CLICK HERE.

Step 2: CLICK HERE and find an Advice Queen club you’d like to take part in. Clicking on a club’s icon or title will take you to that club’s homepage.
Step 3: Once on the club’s homepage, on the right hand side you’ll see a button that says ‘Become a Fan. Click this button to automatically join the club—that’s it!
Step 4: Start having fun by asking questions to your Advice Queens, which is how you’ll get great answers to all your queries. You can recommend that your friends join that club, too, by clicking the ‘Recommend’ button and entering their usernames.
 
How can I see other people’s Advice Queen clubs?
Just click on her name or icon right by her comments (it’s hyperlinked) and check out the ‘My Clubs’ box on her profile.
 

I think my friend would really love this Advice Queen. How do I tell her?

If you’re already a member of that club, you can click the ‘Recommend’ button to invite that person to become a fan, as well.
 

Do I have to be a fan to ask a question?

Nope! Why would you become a fan of someone’s advice if you’ve never even talked to her? You can pose questions to Advice Queens and then choose who you want to become a fan of after weighing their responses.

How do I access my Advice Queens?

You can access your clubs (both those you’ve created and those you’re a member of) in one of two ways:

1. Check the ‘My Clubs’ box on your profile

2. Use the ‘My Clubs’ button in the GL Clubs navigation box on the left-hand side of any page on Girlslife.com.

 

What are the tag links used for on the Advice Queen club pages?

To make it easier for your Advice Queen to answer your question and for your fellow users to find the advice they need, we've created separate advice queen tabs based on the tags that the Advice Queen chose for her club. So, if she gives advice on Fashion/Shopping, Beauty/Hair, and Guys/Dating and you have a question about how to wear your hair for school tomorrow, click on the Beauty/Hair tab and post your question there. Then check back later to see what she says!

 

How do I delete an Advice Queen?

To delete or cancel your club membership, click the ‘Leave Club’ button on the club page. You will no longer be a member of this club, meaning that you won’t be able to post comments on the club wall.
 

 

 

Comments

How do I comment? It looks like I have to register for a new account…

To comment, you first need to log in to girlslife.com (using the pink GL button and your girlslife.com username and password) or Disqus. To log into Disqus, you can register for a new Disqus account or sign in through a social media account you already have, like Facebook, Twitter or Google+.

 

So, does that mean I need two accounts to use girlslife.com?

Nope. If you're already a girlslife.com registered user, all you need to do is be logged in through that account. And if you're not, well, what are you waiting for?Click here to register!

 

What’s Disqus? Is it safe?

Totally. Disqus is a commenting platform that tons of websites are using these days to help monitor comments. If you decide to register for a commenting account through them, they will not sell or use your information. All a Disqus account does it make it easier for you to leave comments on sites that use Disqus—just like GL.

 

What about the mods? Can I still post a mod question?

Our mods now have their very own club! They'll be checking in Monday through Friday from 10 a.m. to 5 p.m. to answer all of your questions. CLICK HERE to take a peek. Please post your Qs for them there rather than on individual posts. 

 

My comments aren't posting right away. What's going on?

Sometimes, Disqus flags certain things in comments. As long as you follow the rules (no personal info, no links to outside sites, no curse words or hate speech), your comment should go through immediately. But if it doesn't, we'll be checking in and approving the ones that get flagged for no reason--just give us a li'l time. GL does reserve the right to edit and/or delete unsuitable comments.  

 

 

Contests 

 

What's a daily giveaway?
GirlsLife.com posts a new, totally free giveaway each day, and every girl who is registered on the site has a chance to win. You can enter as many times as you want each day, but you can only win one prize every month. All ya have to do is find the WIN TODAY box located on the right side of almost every girlslife.com page and click on the prize you wanna win. Still confuzzled? Click here for more giveaway FAQ.
 

How do I enter?

First, you have to register on girlslife.com. Once you're a bonafide GL user, look for the "Win Today" box, which is featured on the right-hand side of every page on girlslife.com.

 

How many times can I enter?

Enter AS MANY TIMES AS YOU WANT daily!

 

Can I enter for someone else, too? 

Enter for YOURSELF only. This contest is just for GL Girls. Not yourmom, dad, Aunt Hilda, imaginary friend, or pet goldfish.

 

I have a sib who wants to win, too. Will that ruin my chances? 

If you and your SISTER (who's also a GL Girl) both want to enter, no prob. Just be sure to each use your own e-mail address (or indicate whose entry is whose if share one or use your parent's e-mail address). GL cannot be held responsible for sibling rivalry if only one of you wins this month!

 

Can I enter to win a November prize even if it's still October? 

Nope. You can't even enter to win tomorrow's prize if it's still today. You can only enter for a specific prize ON THE EXACT DATE it's featured, starting at 12:01 EST. (OTHER TIME ZONES: As long as it's past midnight on the East Coast, go ahead and enter!) Sorry, no advance entries allowed, even if you're traveling to Africa on a wild safari—or just grounded 'til next Thursday.

 

When are winners announces? 
WEEKLY WINNERS are announced every FRIDAY by midnight. Sometimes we get the list up early, but please be patient with us. If you see your name on the Winners List please sit tight and your prize will be mailed to you. 
 
Will you email me to let me know I won? 
Winners will only be notified via email IF THERE IS A PROBLEM with sending and receiving.
 

How many times can I win? 

You can only win ONE DAILY GIVEAWAY per calendar month. So, if you win a prize on March 14, please sit on your hands until the next month's giveaway starts on April 1. GRAND PRIZES may only be won once a year but you are eligible to win the grand prize and a daily prize in the same month. Hey, it could happen....

 

How do you pick winners? 

Winners are picked RANDOMLY from all the entries we receive each day. There is NOTHING you can do to improve your odds. So please don't ask, plead or beg...it just makes us feel bad.

 

I don't live in the U.S. Can I still enter and win? 

Sorry, due to sweepstakes laws, only U.S. RESIDENTS (or girls who can receive prizes at a U.S. mailing address) are eligible. But we still love ALL our readers around the world!

 

I won! How long should it take for me to get my prize? 

Please allow UP TO 4-6 WEEKS (from the date winners are announced) for your prize to arrive. If you have not received your gift, please contact Trish (trish@girlslife.com) so she can research the sitch and help a sister out. GL is not responsible for mis-delivered, stolen or damaged packages.

 

What are the chances I'll win? 
Odds of winning a prize vary daily. Enter every day for a chance to win!
 

 

 

Report abuse

If you suspect someone is abusing Girlslife.com in any way, please alert us immediately by e-mailing jossie@girlslife.com.   

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