Welcome to the GL Subscription Office Frequently Asked Questions Center. We always want to give you the quickest and best customer service. Please be advised that, due to federal regulations, you MUST be over 13 to make contact with GL about your subscription.
HOW DO I ORDER A SUBSCRIPTION TO GIRLS' LIFE (GL) MAGAZINE?
You can place you order online or via U.S. mail:
• Click here to order online
• Mail your order to: Girls' Life (GL), Subscription Office, 4529 Harford Road, Baltimore, MD 21214. Please do not send cash.
HOW DO I ORDER A DIGITAL SUBSCRIPTION TO GIRLS' LIFE (GL) MAGAZINE?
Please visit this link for more information about our digital editions: girlslife.com/digital
HOW MUCH IS A SUBSCRIPTION TO GIRLS' LIFE (GL) MAGAZINE?
Subscription prices are:
• U.S. Orders
1 year - $14.95 U.S. Funds
2 year - $19.95 U.S. Funds
• Canada Orders (Orders to Canada must be prepaid in U.S. funds)
1 year - $19.95 U.S. Funds
2 year - $39.90 U.S. Funds
• International Orders (Orders to international addresses must be prepaid in U.S. funds and are sent via air mail)
1 year - $45.00 U.S. Funds
2 year - $90.00 U.S. Funds
HOW DO I CHANGE MY MAILING ADDRESS?
If you've moved, don't forget to bring your GL subscription with you! If you are over 13, you can e-mail, call, fax or snail mail us with your complete name PLUS your new and old address. Otherwise, please ask a parent to do the honors. THANKS!
Here are all the ways you can get in touch with us...
E-MAIL our Circulation Department at subscriptions@girlslife.com.
CALL: 1-888-999-3222 (Mon-Fri, 9 a.m. to 5 p.m. EST)
FAX: 1-410-254-0991
WRITE:
Subscription Office
4529 Harford Road
Baltimore, MD 21214
I HEARD YOU HAVE A SPECIAL EDITION FOR GIRL SCOUTS. EXPLAIN.
GL is the exclusive home of the Studio 2B Mini-Magazine! Each special mini-mag is jam-packed with fun things to do and know. To get it, click here order the Studio 2B Mini-Magazine version.
HOW CAN I BE SURE GL IS RIGHT FOR MY GIRL?
People often ask us what the perfect age is for a girl to be reading GL. We find most parents subscribe to GL when their daughter turns 10 or 11. Our magazine is winner of numerous Parents’ Choice and Parent’s Guide to Children’s Media awards. To find out more about what’s in GL, click here.
HOW OFTEN WILL I GET A MAGAZINE?
Girls' Life (GL) is published every other month, so you will receive six (6) issues per year. You can expect to receive your subscription issue by the 20th of the first month of the issue. For example, you will receive your October/November subscription issue in mid-October.
YOUR MAGAZINE LABEL contains valuable information about your subscription. To ensure that your magazine is delivered to you in the most efficient manner, please verify that your street number, street name, city, state, and zip code are correct. This allows the post office to assign the correct +4 zip code, which speeds the delivery of your magazine. To expedite customer service requests online, please provide your name and address exactly as it appears on your magazine's mailing label. When contacting us via the mail, please provide a copy of your magazine's mailing label with your correspondence. If you do not have a copy of your label, please write your name, address and zip/postal code exactly as it appears on your label.
WHAT SHOULD I DO IF I MISS AN ISSUE OF MY SUBSCRIPTION TO GIRLS' LIFE (GL)?
If you have seen the latest issue of Girls' Life (GL) on the newsstand but have not yet received your copy, it's probably in the mail and will arrive shortly. Please wait until the 20th of the first month of the current issue month (i.e., Aug. 20th for the August/September issue) before reporting a problem. If you have missed an issue, call us at 1-888-999-3222 (toll-free, Monday to Friday 9 a.m. to 5 p.m. EST), email us at subscriptions@girlslife.com, or write to us at: Girls' Life (GL), Subscription Office, 4529 Harford Road, Baltimore, MD 21214.
If you have recently ordered a new subscription of Girls' Life (GL) and have not yet received your first issue, please be aware that it takes up to eight weeks to start your subscription. If more than 10 weeks have passed since you placed your order and you still have not received your first issue, please call 1-888-999-3222 or email subscriptions@girlslife.com to notify Customer Service.
WHEN WILL MY SUBSCRIPTION EXPIRE?
To find out when your subscription will expire, check the label on your magazine. The expiration date is on your label for your convenience. Don't have the label handy? No problem. E-mail your name, your street number, street name, city, state, and zip code to subscriptions@girlslife.com.
HOW MANY ISSUES DO I HAVE LEFT IN MY SUBSCRIPTION?
To inquire about your subscription, call 1-888-999-3222 or e-mail your name, your street number, street name, city, state, and zip code to subscriptions@girlslife.com.
HOW DO I NOTIFY YOU OF A CHANGE OF ADDRESS?
To notify us of a change of address, click here.
CAN I CHANGE MY "BILL TO" OR "SHIP TO" INFORMATION?
To notify us of a change of "Bill to" or "Ship to", e-mail the old AND new information (your street number, street name, city, state, and zip code) to subscriptions@girlslife.com.
HOW DO I MAKE A PAYMENT FOR MY SUBSCRIPTION TO GIRLS' LIFE (GL)?
To make a payment for your Girls' Life (GL) subscription, send a check or money order (U.S. funds only) with your invoice to Girls' Life (GL), Subscription Office, 4529 Harford Road, Baltimore, MD 21214. Please do not send cash.
HOW DO I RENEW MY SUBSCRIPTION TO GIRLS' LIFE (GL)?
We will contact you well in advance of your subscription expiration date by mail so that you will not miss a single issue of Girls' Life (GL). If you think you have missed renewal notices because you have recently moved, click here to send us your change of address.
To renew your subscription click here, or send your renewal request to Girls' Life (GL), Subscription Office, 4529 Harford Road, Baltimore, MD 21214. Please do not send cash. Renewal orders must be received six to eight weeks prior to subscription expiration to assure delivery without a break in service.
WHAT DO I DO IF I'VE RECEIVED A BILL, BUT HAVE ALREADY PAID?
If you have received a bill after you paid for your subscription, the bill and your payment probably crossed in the mail. You can check your account status by calling 1-888-999-3222 (toll-free, Monday to Friday 9 a.m. to 5 p.m. EST) to verify that we have received your payment or to provide additional information about a payment problem.
WHAT SHOULD I DO IF I RECEIVE A DAMAGED ISSUE OF GIRLS' LIFE (GL)?
If your copy of Girls' Life (GL) is damaged by postal delivery, please click here. We will send you a new copy.
WHERE CAN I GET GENERAL INFORMATION ABOUT MY ACCOUNT?
All general inquiries regarding your account may be handled online, please click here.
HOW DO I CANCEL MY SUBSCRIPTION?
To cancel your current subscription, please contact us in writing at Girls' Life (GL), Subscription Office, 4529 Harford Road, Baltimore, MD 21214. Refunds can only be issued for unmailed copies. Please note that if you did not order DIRECTLY from GL, you must contact the agency itself. We can’t refund agency orders.
HOW DO I CONTACT CUSTOMER SERVICE?
All general inquiries or problems regarding your account may be handled online: Email us at subscriptions@girlslife.com. To contact us in writing, please send your inquiries to Girls' Life (GL), Subscription Office, 4529 Harford Road, Baltimore, MD 21214. You can also call us at 1-888-999-3222 (toll-free, Monday to Friday 9 a.m. to 5 p.m. EST).
Did we miss something? Email us and we'll get back to you!